CUSTOMER SUPPORT

Shipping Policy

Everything you need to know about our shipping, delivery times and order tracking.

Fast Delivery

Orders are usually delivered within 3–7 business days.

Safe Packaging

Every order is carefully packed before it is shipped.

Order Tracking

Track your order once it has been shipped.

01

Processing & Shipping Time

Once your order is successfully placed, we begin processing it as soon as possible.

Orders are generally processed within 1–2 business days. After processing, delivery usually takes approximately 3–7 business days, depending on your location.

Orders placed on weekends or public holidays may be processed on the next business day.

02

Shipping Charges

We aim to keep our shipping charges simple and affordable.

  • Orders above ₹999 qualify for free shipping.
  • Orders below ₹999 may have a standard shipping charge of ₹60.
  • The applicable shipping charge will be displayed during checkout before you place your order.
03

Delivery Areas

We currently deliver to serviceable locations across India.

Delivery availability may vary depending on your PIN code and the courier service available in your area.

Please make sure that your shipping address, city, state and PIN code are entered correctly during checkout.

04

Order Tracking

Once your order has been shipped, tracking information may be provided through your registered contact details.

Please allow some time for the tracking information to become active after the package has been dispatched.

05

Delivery Delays

Although we try our best to deliver orders within the estimated time, unexpected delays can sometimes occur.

Delays may be caused by weather conditions, courier issues, public holidays, high order volumes, transportation problems or other circumstances outside our control.

If your order is significantly delayed, please contact our customer support team.

06

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete delivery address.

If an order has already been dispatched, we may not be able to change the delivery address.

Please contact us as soon as possible if you notice an error in your shipping information.

07

Damaged or Missing Package

If your package arrives damaged, please contact us as soon as possible.

We recommend taking photographs of the package and the product before opening or discarding the packaging.

If your order appears to be lost or has not been delivered within the expected timeframe, please contact our support team so we can investigate the shipment.

Need Help With Your Delivery?

If you have questions about your order or delivery, please contact our support team.

Contact Us
Last updated: September 2026